Legal
Distance sales agreement
Distance-selling summary for Zenith Cloud subscriptions and license sales.
Last updated: 9 August 2026 (v2026.08.09). These pages summarize current product behavior; they are not a substitute for a negotiated enterprise contract. Electronic acceptance records capture the exact version shown at checkout.
Seller
Name: Vesta Vision. Address: Esentepe Mah. Akademiyolu Sk. Teknoloji Geliştirme Bölgeleri Serdivan/SAKARYA. Tax office: GÜMRÜKÖNÜ. Tax ID: 5421197118. Email: [email protected]. KEP: [email protected].
Subject
This agreement covers hosted AI / model-access subscriptions on Zenith Cloud, wallet balance / top-up purchases, and/or Enterprise license (.lic) sales for self-hosted Zenith Gateway. The order summary appears in checkout and account billing records.
Formation
The contract is formed when the buyer selects a plan in the Cloud account, provides required billing identity, completes electronic acceptance of the applicable documents, and completes payment via the payment provider. Paid plan or license performance does not begin until payment is verified.
Price and payment
The price is the amount and currency shown on the site / checkout for the selected plan or product. Payment is taken through the payment provider; card data never reaches Zenith. Recurring subscriptions renew at period end unless canceled.
Performance / delivery
Digital performance occurs when the plan is activated on the account after payment verification and, for Enterprise, when the license file becomes downloadable. There is no physical delivery.
Withdrawal
Consumer buyers may have a 14-day withdrawal right under distance-selling rules. For digital services/content performed immediately electronically, withdrawal may be limited or unavailable once performance has begun with the required separate request and acknowledgement. Withdrawal and refund requests go to [email protected] or the KEP address. Enterprise automatic refunds after .lic delivery are not available; exceptional cases are reviewed manually.
Obligations
The buyer must provide accurate registration details, protect credentials, and use the service lawfully within plan limits. The seller provides the service with reasonable care; public pages do not promise a quantified uptime SLA; SLAs apply only in a written enterprise agreement.
Disputes
Turkish law applies. Consumer disputes may go to Consumer Arbitration Committees and Consumer Courts; otherwise the courts of the seller’s domicile have jurisdiction.